Integral Customer Support

Customer satisfaction is our priority and main guarantee of the future. Our staff of qualified engineers and technicians have extensive knowledge of all products, so they can provide detailed information about them, answer to your specific technical requests and offer guidelines for their application.

Support service

In order to offer the best service and based on the long experience of working together with our customers, we have developed an Integral Customer Support Service.

soporte-y-formacion-icono-phone-mail

Centralized Telephone Support

 

943 84 84 99
soporte@sariki.es

 

From Monday to thrusday 8:30 - 13:00 and 14:00 - 17:30 / Fridays 8:30 - 14:30

soporte-y-formacion-icono-desk

Service Desk

We centrally manage your incidents and requests through tracking tickets.

  • Please provide maximum detail so we can give you the best assistance.
  • Always keep the created ticket ID for any communication you make with us regarding your issue.
  • At the end of your incident, we will send you a notification of closure to indicate if it has been resolved or not.

Get to know our support services

Software support

Troubleshooting programming or operation / Consultations on training matters and advice.

Hardware support

Technician troubleshooting / Technical advice / Breakdown assistance.

Our customers can transfer their Complaints and Claims sending an e-mail to atencionalcliente@sariki.es or through this form.