{"id":14334,"date":"2020-02-21T16:24:53","date_gmt":"2020-02-21T15:24:53","guid":{"rendered":"https:\/\/www.sariki.es\/whats-new-in-customer-support-service\/"},"modified":"2024-07-01T10:00:17","modified_gmt":"2024-07-01T08:00:17","slug":"whats-new-in-customer-support-service","status":"publish","type":"post","link":"https:\/\/www.sariki.es\/en\/whats-new-in-customer-support-service\/","title":{"rendered":"What’s new in Customer Support service"},"content":{"rendered":"\n\n\t\t\t\t\"sariki_customer_support_tickets_servicetonic\"\n\t

Customer satisfaction is our priority and main guarantee of the future.<\/strong> Our staff of qualified engineers and technicians have extensive knowledge of all products, so they can provide detailed information about them, answer to your specific technical requests and offer guidelines for their application.<\/p>\n

The technical support of both software and hardware is served from:<\/p>\n\t\t\t\t\"soporte-y-formacion-icono-phone-mail\"\n

Centralized Telephone Support<\/h3>

 <\/p>\n943 84 84 99<\/a>
\nsoporte@sariki.es<\/a>\n

 <\/p>\n

From Monday to thrusday 8:30 – 13:00 and 14:00 – 17:30 \/ Fridays 8:30 – 14:30<\/em><\/p>\n\t\t\t\t\t\t\t\"soporte-y-formacion-icono-asistencia-tecnica\"\n\t\t

From now on you can also create your incident tickets directly from the web.<\/h4>\n\t

It is very simple. Go to this section SUPPORT AND TRAINING \/ INTEGRAL SUPPORT<\/a> of the web, click on the “Create a ticket<\/strong>” button and fill in the form<\/strong>, as shown below.<\/p>\n\t\t\t\t\"soporte-y-formacion-icono-desk\"\n

Service Desk<\/h3>

We centrally manage your incidents and requests through tracking tickets.<\/strong><\/p>\n